Sara Pollard, PhD, ABPP

Welcome to my practice website! Whether you're seeking therapy for yourself or your child and family, or need evaluation to clarify a diagnosis and treatment plan, I'm here to help. I offer a confidential, compassionate, and collaborative professional relationship and environment to help you gain clarity about emotions, beliefs, and behaviors. I help clients build skills and take action in line with your goals and values. I use methods supported by the strongest research evidence, tailored to your needs and preferences. I also draw from my own lived experience as a working mom, and my experience working in academic medical centers, universities, and community agency settings. I continue to teach graduate students in psychology and psychiatry fellows and stay current in best practices. I am a Licensed Psychologist with the Texas State Board of Examiners of Psychologists (TX License #36822; Expires January 31, 2028). To verify a license or file a complaint, please go to www.tsbep.texas.gov. I am out of network with all insurance providers and can provide a superbill clients can submit to insurance according to your out of network benefits. Call for a free 15-minute consultation and a customized cost estimate for your evaluation or treatment. Ask about reduced fee options for special circumstances and populations. TO OBTAIN RECORDS: Texas law requires that requests for mental health records be in writing. In order to obtain your records, or your child’s records from our practice, please do the following: • Complete our HIPAA-compliant Authorization and upload it to the Simple Practice patient portal, my electronic health records system. You may request the HIPAA Authorization form by sending me a secure message in the patient portal requesting it. You may also send an email to dr.spollard@gmail.com. In the subject line, write “REQUEST FOR RECORDS.” Please be sure to include the records you want, and the name, address, and/or e-mail address of the intended recipient. • If the records are to be used in litigation, please include case information, such as the cause number, title, and court where the case is pending. • If you need a Business Records Affidavit, please let us know in your request for records. There is a $15 charge for providing a Business Records Affidavit. No Affidavit will be provided unless the fee is paid. • There is a $25 charge for providing records in this practice. We accept credit cards or Venmo. Please note that Texas law does not require us to provide records until the fee is paid. • If you are requesting a copy of couples counseling records, family counseling records, or records for a person who is not yourself or your child, state and federal law require that you provide either a Court Order or an Authorization signed by the person (or parent of the person) whose records you are requesting. 45 C.F.R. §164.512(e); Texas Health & Safety Code §611.004, §611.0045, §611.008. INSTRUCTIONS FOR ATTORNEYS AND DOCUMENT COMPANIES: A subpoena alone is not sufficient to compel the disclosure of confidential counseling and billing records or “Protected Health Information” (PHI) under the Health Insurance Privacy and Portability Act Privacy Rule (HIPAA), 45 C.F.R. Chapter 164. For medical/hospital/mental health records or information that are requested or subpoenaed in litigation (including court testimony), HIPAA allows a covered entity (such as Dr. Sara Pollard) to disclose PHI in the course of any judicial or administrative proceeding as follows: (1) In response to an order of a court or administrative tribunal; or (2) Where the individual (or parent) is a party to the proceeding, he/she knows that the request for his/her PHI has been made, and does not object. 45 C.F.R. §164.512(e). An Authorization from the individual or parent is the kind of document that will satisfy the second option. NOTE: If the client or parent has indicated that they do not want their records released, a “Statement of Assurance” will not be accepted, and an Authorization or Court Order will be required.